PolarX

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strategic marketing partner for seasonal products, improving UX, SEO and Shopify performance

OVERVIEW

SPX Brands is a group of e-commerce businesses operating across the United States and UK, with a portfolio including Polar X, Solar X Eyewear, Ornament Town and Second Nature by Hand.

Trading exclusively online, the group operates across Shopify and WooCommerce websites, serving both wholesale and retail customers.

As the portfolio expanded, a requirement emerged for ongoing strategic and technical support to improve digital performance, enhance user experience and support continued growth across multiple brands and markets.

THE OBJECTIVES

  • Increase online sales across both wholesale and retail channels.
  • Improve the user journey for wholesale customers to create a more intuitive purchasing experience.
  • Develop a dedicated retail e-commerce presence through a new website.
Sirus Automotive landing page design

DELIVERED THROUGH…

WEBSITE DEVELOPMENT

A Shopify e-commerce website was developed to support the group’s direct-to-consumer offering, providing a scalable foundation designed for long-term growth.

The build included streamlined navigation, tailored functionality and an improved purchasing journey, alongside integrations such as USPS and FedEx order tracking to enhance post-purchase visibility.

Across the wider portfolio, ongoing development has included new page builds, technical enhancements and platform improvements across both Shopify and WooCommerce environments, ensuring each website continues to evolve in line with business requirements.

Sirus Automotive statistics following their website redesign and rebranding

USER EXPERIENCE (UX) OPTIMISATION

Enhancing the customer journey has been a continuous focus across the websites. A digital audit of their online presence has informed a programme of improvements designed to simplify navigation, improve product discovery and create a more seamless purchasing experience.

Work has included restructuring product categories, strengthening internal product linking and refining navigation to better support the differing needs of wholesale and retail customers.

These ongoing enhancements have helped create a more intuitive user experience while supporting stronger engagement and conversion opportunities.

WEBSITE MANAGEMENT & TECHNICAL OPTIMISATION

Ongoing website management forms an integral part of the partnership, ensuring each platform remains up to date, secure and optimised for performance.

Support includes product and content uploads, image management, platform maintenance, plugin optimisation, analytics configuration, cookie tracking implementation and technical updates across multiple Shopify and WooCommerce websites.

This proactive approach enables new products, campaigns, sensitive sales management, and website enhancements to be implemented efficiently while maintaining platform stability.

GOOGLE ADS & MERCHANT CENTRE SUPPORT

Alongside website development, technical support has been provided to strengthen paid search performance and resolve issues impacting product visibility.

This has included identifying and resolving Google Merchant Centre suspensions, ensuring product feeds complied with Google’s requirements and restoring eligibility for Shopping campaigns.

Strategic guidance has also supported ongoing optimisation of Google Ads activity, helping align paid campaigns with wider commercial objectives.

SEARCH ENGINE OPTIMISATION (SEO)

Technical SEO is also embedded within the ongoing optimisation strategy across the SPX Brands portfolio.

Regular performance reviews provide the insight needed to continually refine each website, ensuring SEO improvements complement wider website development and user experience enhancements.

Activity has focused on improving page speed, refining site architecture, reducing unnecessary code and implementing technical best practice to strengthen organic visibility.

THE RESULT

The partnership has created a scalable digital infrastructure capable of supporting five e-commerce brands operating across retail and wholesale markets in the United States and UK.

A dedicated Shopify retail website has enabled expansion into the direct-to-consumer market, while continuous platform improvements have strengthened the online experience across the wider brand portfolio.

More than 300 products have been structured, categorised and uploaded across multiple websites, supported by over 50 technical enhancements delivered across Shopify and WooCommerce platforms.

In addition, more than 50 technical support requests have been resolved through ongoing consultancy, with an average response time of under 24 hours, ensuring issues are addressed quickly and business operations remain uninterrupted.

Through a combination of website development, technical optimisation and continuous strategic support, SPX Brands is well positioned to continue scaling its digital presence while delivering an improved experience for both wholesale and retail customers.

KEY HIGHLIGHTS

300+

products uploaded across multiple websites

50+

Technical support requests have been resolved

50+

Technical enhancements made

24hr

Average response time

Where we add value

Marketing decisions that make a difference

Every business faces different challenges. We focus on the opportunities, priorities, and decisions that can create meaningful commercial impact.

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